That is unacceptable. I would have been pissed, especially since I use to work for a bank, though never in the branch. Obviously that manager didn’t get enough training since when she saw all those people in line she needed to get people out there to help them.

The new ATMs have a scanner which puts an image of the check on the receipt which is a great backup. I have a friend who deposited a check and somehow it got lost and the bank charged her outrageous fees and asked her to give them a copy of the check…. It was a mess. While in an English class a kid told us how he would take money from deposits if the person wrote in the wrong amount. Scary…

I have to do a deposit for work soon, and I can’t stand how I’ll come in and the tellers will be chit chatting and they will wait until they are done with their conversation before helping me.