Grrr!

Apr. 16th, 2004 11:48 am
legalmoose: (Default)
[personal profile] legalmoose
Okay, now I know I was right to dump AT&T Wireless. I was trying to see if I could purchase some pre-paid airtime for a friend and they refused to tell me if I could purchase minutes for someone else over the phone. This after I had to go through 5 menus and two transfers to different sections of AT&T Wireless. Then the little jerk refused to transfer me to a manager ("He's just going to tell you the same thing, so I see no point in transferring you." - excuse me, that's not your decision, that's mine!).

The kicker is, you can do this over their web site, if you know whether the person has a pre-paid or a "GoPhone." But evidently they don't want to be helpful and let you know that so they can accept more money, at least not over the phone.
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